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Accessibility statement

Multiannual scheme and annual action plan

Société Générale undertakes to make its website accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005. 

For this purpose, we will carry out the strategy and actions listed in Multi-year accessibility plan and the Annual accessibility improvement plan.

This declaration if accessibility website of Société Générale Luxembourg. 

Compliance status

The Societe Generale Spain site is in partial compliance with WCAG 2.1 Double-A (AA) level due to the non-conformities and deviations listed below. 

Test results

The compliance audit carried out by Ipedis reveals that the compliance rate is 58,54%:

  • 24 compliant criteria 
  • 17 non-compliant criteria 
  • 9 non-applicable criteria 

Non-accessible content

The contents listed below are not accessible for the following reasons:

Non compliance

Several elements of non-compliance are described in this document, some of which are recurrent on several pages: 

  • Decorative images found in the content are not ignored by the screen reader. 
  • Several successive <br> tags or <p> paragraph tags are used to visually create space between paragraphs. 
  • Some elements visually represent a list that is not marked up as such. 
  • PDF documents are not accessible. 
  • The titles of the different sections are not in title tags 
  • The contrast between the background colour and the texts of some interface components is not sufficient. 
  • Some elements within the modal window cannot be reached with the keyboard tab on the ‘Communiqués -presse-actualités ‘ 
  • The results that are displayed are not restituted by the screen reader on the ‘Communiqués -presse-actualités ‘ 
  • The title of some links/buttons does not make it clear what they are aimed to. 
  • The buttons are not explicit. The site is in French, and the buttons are in English. This can be confusing for people using a screen reader. 
  • Some texts become unreadable when zoomed in at 200%. 
  • Some texts are no longer readable when the text spacing properties are increased. 
  • The lists are not properly structured. 
  • The document code contains errors. 
  • Data tables on the 'where to find' page must not contain a role = presentation attribute. 

Derogations for disproportionate loading 

No derogation identified.

Content not subject to the obligation of accessibility

No content not subject to the accessibility obligation. 

Establishment of this declaration of accessibility

This statement was made on 16/03/2023.

Technologies used for website development : 

  • HTML5
  • CSS
  • Javascript

The tests of the web pages were performed with the following combinations of user agents and screen readers: 

  • NVDA with Google Chrome 

The following tools were used in the evaluation: 

  • Web Developer Toolbar 
  • Focus  
  • Contrast Color checker WCAG 
  • Accessibility insights for web 
  • WAVE 
  • Axe dev tool 
  • Tab A11Y 

Pages of the site having been the subject of the verification of conformity: 

Feedback and contact information

Please help us to improve content accessibility by using this contact address Service-Com.SGLUX@socgen.com to let us know of any problems you may experience or to request access to inaccessible information or documents. We will get back to you as soon as possible.

Contact channels

This procedure is to be applied in the following case:  

You have reported to the website manager a lack of accessibility that prevents you from accessing any of the content or services of the portal and you have not received a satisfactory response.  

Multiannual scheme and annual action plan

Société Générale is committed to making its websites and applications accessible, in accordance with the article 47 of the Act No 2005-102 of the 11 February 2005.
For this purpose, we will carry out the strategy and actions listed in Multi-year accessibility plan and the Annual accessibility improvement plan.


This accessibility statement applies to www.societegenerale.lu